Alongside a website and face-to-face appointments, Pension Wise offers phone appointments. As a result, HM Treasury required a new booking platform to handle the influx of phone appointments and requests for impartial guidance. BookingBug was selected as core to that solution.

In this eBook, you'll learn about: 

  • Creating efficiency around high-demand appointment scheduling

  • Pension Wise's improved customer service by eliminating time-consuming administrative tasks.

  • How using a cloud based-system provides data security as well as the abiltiy to deal with spikes in demand

Read the case study for an in-depth look into how appointment scheduling can solve constituency needs while optimizing employee time.